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Loyalty Program

Turn one-time shoppers into repeat customers with a loyalty experience that works across POS, ecommerce, and delivery.

Points on every purchase
Cross-channel redemption
Built into Customer Profiles
Loyalty

Built for Repeat Purchases

Managing loyalty across POS, online orders, and delivery shouldn't require three different systems. WebJoint builds loyalty directly into the platform, so it works everywhere your customers shop. No separate apps, no manual syncing.

  • Works inside your POS, ecommerce, and delivery workflows
  • Points add up automatically with every sale
  • One system for earning, tracking, and redeeming rewards
  • No third-party loyalty apps or manual reconciliation

In-Store POS

Points earned at the register during checkout

Online Store

Points earned on ecommerce orders automatically

Delivery

Points earned on every delivery transaction

Customer Profile

Loyalty data lives here

Points Balance1,240 pts
Points Earned (All Time)4,850 pts
Rewards Redeemed7
Active AcrossPOS, Online, Delivery
Customer Profiles

Every Customer's Points, Right at Checkout

Loyalty balances live inside each Customer Profile. Your staff can see point totals during checkout, and the data stays consistent no matter which channel the customer uses.

  • Loyalty balances visible in the Customer Profile
  • Staff see point totals at checkout without switching screens
  • Consistent loyalty data across POS, ecommerce, and delivery
Earn & Redeem

Earn and Redeem Across Every Channel

Customers earn points on every purchase and redeem them wherever they shop next. Balances sync automatically across POS, ecommerce, and delivery.

Earn In-Store

Points accrue automatically during POS checkout. No extra steps for your budtenders.

Earn Online

Online orders earn points the same way. Customers see their balance on their profile.

Redeem Anywhere

Points earned in-store can be redeemed on delivery. Points earned online can be used at the register.

Adjustments

Give Managers Control Over Loyalty

Managers can add or subtract points from any Customer Profile when needed. Changes happen at the profile level, not per-order, so your audit trail stays clean.

  • Add or remove points directly from the Customer Profile
  • Adjustments are profile-level, not per-order
  • Manager permissions control who can make changes

Point Adjustment

CustomerSarah Mitchell
Current Balance1,240 pts
Adjustment+100 pts
New Balance1,340 pts

Adjusted by Manager · Logged with timestamp

Repeat Incentives

Reward customers who come back within a set window

Promo Campaigns

Run point multipliers during events or holidays

VIP Rewards

Give your top customers exclusive point bonuses

Discount Stacking

Combine loyalty with active promotions

Promotions

Pair Loyalty With Promotions

Loyalty works alongside WebJoint's Discount Engine. Combine point rewards with promotional campaigns, repeat purchase incentives, and VIP-style bonuses to keep customers coming back more often.

  • Run loyalty alongside active discounts and promotions
  • Support repeat purchase incentives and VIP rewards
  • Encourage higher order frequency and retention
Cannabis Growth

Designed for Cannabis Marketing

Cannabis operators face restrictions on paid advertising through Google, Meta, and other major platforms. A loyalty program gives you a controlled, compliant channel to grow repeat business and build customer habits without relying on traditional ads.

Owned Growth Channel

Build customer relationships you control, independent of ad platform restrictions.

Compliant Retention

Reward repeat behavior without navigating complex advertising rules.

Customer Habits

Loyalty creates routine purchasing patterns that increase long-term revenue.

FAQ

Loyalty Program Questions

Common questions about earning points, redeeming rewards, and growing repeat business.

Increase Repeat Revenue With Loyalty

See how customers earn points at checkout and redeem them across every channel you run.