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Scheduled Delivery

Let customers choose delivery windows in advance while giving your team the tools to plan routes, manage inventory, and execute deliveries on time.

Scheduled Delivery

Deliver on Your Customers' Schedule

Scheduled delivery lets customers and operators plan deliveries ahead of time using defined delivery windows. Instead of fulfilling everything immediately, you give customers the option to pick a time that works for them.

Under the hood, scheduled deliveries work the same as ASAP orders. The only difference is when they execute. Your team gets the same dispatch tools, the same inventory rules, and the same route optimization.

Smoother demand distribution across your delivery hours
Advance route planning for more efficient operations
Better customer convenience with predictable delivery times
1

Customer selects a window

During checkout, the customer picks a delivery window based on their zone.

2

Order enters your queue

The scheduled order appears in dispatch, ready to be planned into a route.

3

You plan ahead

Pre-assign drivers, build routes, and prepare inventory before the window opens.

4

Delivery executes on time

When the window arrives, the route activates and your driver is already prepared.

ASAP Only

Zones configured for on-demand delivery only. Customers order and a driver is dispatched immediately.

Scheduled Only

Zones that accept only future delivery windows. Useful for areas without active vehicles or for planned delivery days.

ASAP + Scheduled

Zones that support both. Customers choose between immediate delivery and a future window at checkout.

Zone Rules

Every Zone Gets Its Own Rules

Scheduled delivery is optional and controlled per delivery zone. You decide which zones offer scheduling, which are ASAP-only, and which support both. Each zone can have its own set of delivery windows.

If a zone has no active vehicles assigned, WebJoint automatically makes it scheduled-only. Customers in that zone can still order, but they pick a future window instead of expecting immediate delivery.

Delivery Windows

Define Windows That Fit Your Operation

Delivery windows are fixed time blocks that customers select during checkout. You control the window size, the days they appear, and which zones they apply to. Different zones can have entirely different schedules.

Fixed time blocks for each delivery window
Different windows per day of the week
Unique windows for each delivery zone
Same-day cutoff rules to prevent unfulfillable orders

Per-Day Customization

Offer morning, afternoon, and evening windows on weekdays. Switch to a single midday window on weekends. Each day gets its own schedule.

Zone-Specific Windows

Nearby zones might get four windows per day. Distant zones might only get one. Match your delivery capacity to the windows you offer.

Same-Day Cutoffs

Cutoff rules prevent customers from scheduling last-minute orders into a window that your team cannot fulfill. Orders placed after the cutoff roll to the next available window.

1

Availability check at order time

When a customer places a scheduled order, WebJoint confirms the products are currently in stock.

2

No early reservation

Inventory is not held or reserved at order time. The physical hold happens when the order enters dispatch.

3

Blocked if unavailable

If a product is out of stock, the order cannot be placed. Customers only see and order what is available.

4

Fulfillment by zone and driver

Whether the order pulls from a kit or the warehouse depends on the zone configuration and driver assignment.

Inventory

What Happens to Inventory Between Order and Delivery?

Scheduled orders need accurate inventory information at two points: when the customer places the order and when the order enters dispatch. WebJoint handles both without manual intervention.

Inventory is verified at checkout to confirm availability. The physical reservation happens later, when the order is activated for fulfillment. This keeps your inventory flexible while preventing customers from ordering products that are out of stock.

Route Planning

Build Your Routes Before the First Delivery

Scheduled deliveries can be managed through the dispatch management interface and through a dedicated scheduled route view. Your dispatchers and managers see all upcoming scheduled orders in one place.

Pre-assign orders to specific drivers, build complete routes ahead of the delivery window, and make adjustments as new orders come in or conditions change. When the window opens, your team is already prepared.

Pre-assign drivers

Assign scheduled orders to specific drivers before the delivery window opens.

Plan complete routes

Build optimized routes that account for all scheduled stops in the window.

Adjust as needed

Move orders between drivers or update routes as conditions change.

Orders Activate Automatically

When the delivery window arrives, scheduled orders become active. They enter dispatch and activate on any planned routes, ready for your drivers.

One-Click Route Optimization

After orders are assigned to a driver, click once to run AI route optimization. The system reorders stops for the fastest, most efficient delivery sequence.

Same Tools as ASAP

Once active, scheduled orders use the same dispatch workflow, driver app, and tracking as ASAP deliveries. No separate process to learn.

Execution

When the Window Opens, Your Routes Are Ready

All the planning you did ahead of time pays off at execution. Scheduled orders transition into active delivery mode when their window arrives, and your drivers already know where they are going.

AI route optimization can be applied after orders are assigned to a driver. One click reorders the stops for the most efficient sequence, saving time and fuel.

Flexibility

Adjust Orders Without Starting Over

Scheduled orders stay flexible until they enter active delivery. Your team can make changes as conditions shift without canceling and recreating orders.

Reassign scheduled orders to different drivers
Move orders to different delivery windows
Convert scheduled orders to ASAP when needed
Subscriptions

Turn One-Time Buyers into Recurring Revenue

Customers can sign up for recurring deliveries on a monthly or bi-weekly cadence. WebJoint automatically generates scheduled orders based on the subscription settings and the customer's preferred delivery window.

Subscriptions give you predictable order volume, simplify demand planning, and keep customers coming back without requiring them to reorder manually every time.

Recurring Revenue

Build predictable income from customers who order on a regular cadence.

Demand Forecasting

Know how many orders to expect before the delivery window opens.

Less Manual Work

The system generates scheduled orders automatically based on each subscription.

Customer Experience

What Do Customers See When Scheduling a Delivery?

Customers select their preferred delivery window during checkout based on what is available in their zone. After placing the order, they see a confirmation with the scheduled delivery time.

When the order is on its way, customers receive automated updates. If your store policy allows it, customers can reschedule or cancel before the delivery window.

Window selection at checkout

Customers see available windows for their zone and pick the time that works.

Confirmation with scheduled time

Order confirmation clearly shows the delivery window they selected.

Automated delivery updates

Customers receive notifications when their order is on the way.

Reschedule when allowed

Based on your store policy, customers can adjust or cancel before the window.

See Scheduled Delivery in Action

See how your team can plan routes, manage windows, and run scheduled deliveries without the guesswork.

FAQ

Scheduled Delivery Questions

Common questions about delivery windows, zone-based scheduling, subscriptions, and managing scheduled cannabis deliveries.

Plan Deliveries with Confidence

See how scheduled delivery, zone-based windows, route planning, AI optimization, and subscriptions work together in WebJoint.