Our Terms of Use

We aim at keeping the playing field fair for both parties

The software operated by Pyrotree Inc., including all information, tools and services available from the Supplier’s site is offered conditioned upon the Client’s acceptance of all terms, conditions, policies and notices stated here.

By visiting the Supplier’s website and/or purchasing something from the Supplier, the Client engages in the Suppliers “Service” and agrees to be bound by the following terms and conditions (“Terms of Use”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. 

Please read these Terms of Use carefully before accessing or using the Supplier’s website and/or services. By accessing or using any part of the Supplier’s site, the Client agrees to be bound by these Terms of Use. If the Client does not agree to all the terms and conditions of this agreement, then they may not access the website or use any services.

Any new features or tools that are added to the Supplier’s services shall also be subject to these Terms of Use. The Supplier reserves the right to update, change or replace any part of these Terms of Use by posting updates and/or changes to it’s website. It is the Client’s responsibility to check the Supplier’s Terms of Use page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

General Conditions

Subscription to the Supplier’s services (Package 1, 2 , 3, 4) can be on a month-to-month basis or year-to-year basis. The Client agrees that the Client is a legitimate business operating under the current laws of the state that the Client is in. Use of the Supplier’s software or services is not allowed for illegitimate businesses. 

The Client agrees not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by the Supplier. 

Credit card information is always encrypted during transfer over networks.  The Supplier reserves the right to refuse service to anyone for any reason at any time. 

Modifications

Prices for the Supplier’s products are subject to change without notice. If there is a price increase in the future, the Client will be “grandfathered” in for life at the rate they originally subscribed at. 

The Supplier reserves the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 

The Supplier shall not be liable to the Client or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Use, the Client is prohibited from using the Service or its content: (a) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (b) to submit false or misleading information; (c) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (d) to facilitate illegal transactions or run a business that doesn't adhere to the laws of your state; (e) to collect or track the personal information of others; (f) to spam, phish, pharm, pretext, spider, crawl, or scrape; or (f) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate the Clients use of the Service or any related website for violating any of the prohibited uses. 

Refund Policy

Due to the digital nature of the Supplier’s software and services, refunds are very limited. The Supplier only offers full refunds within 48-hours of the billing date. After 48-hours, refunds can only be granted under special conditions in which the grounds for the refund are caused by us. Refunds are granted under the Supplier’s discretion only and can take up to 14 days to process. The Supplier does not grant refunds for any setup fees because that payment is used to purchase the Client’s domain name, SSL security encryption and configure the Client’s website with our software.

For refunds on hardware; The Supplier screens all hardware during its set up process, and makes sure everything is functioning properly. If, for whatever reason, the hardware stops functioning properly, the Supplier processes returns up to 14-days from the date the Client received the hardware. The Supplier does not accept returns or refunds for any other case unless the hardware has an error or does not function. The Supplier does not allow refunds for its set up and installation fee. 

In case of a valid refund, the Client needs to cover any shipping and/or repackaging costs. Funds will be returned to the Client within 30-days of verification. 

Disclaimer of Warranties; Limitation of Liability

The Supplier does not guarantee, represent or warrant that the Client’s use of the Supplier’s Service will be uninterrupted, timely, secure or error-free. 

In no case shall Pyrotree Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

The features in software or services provided by Pyrotree Inc. are intended for legal use and are not permitted for illegitimate activity. All features in the Supplier’s software, included but not limited to automatic patient verification, patient management, inventory management, staff management, delivery management, point of sale, and online ordering are only available for use at the discretion of the business owner. If the laws in the Client’s state do not allow use of certain features, then you must abide by those laws. Any patients verified through the Supplier’s software should also be checked by the business owner. Pyrotree Inc. is not accountable for ensuring patients using our software are valid and legally able to place orders in the Client’s state. Pyrotree Inc. is also not accountable for ensuring employees, venders, and others that interact with the software are valid and legally able to conduct business in the Client’s state. 

Indemnification

The Client agrees to indemnify, defend and hold harmless Pyrotree Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of the Client’s breach of these Terms of Use or the documents they incorporate by reference, or the Client’s violation of any law or the rights of a third-party. 

Severability

In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions. 

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 

These Terms of Use are effective unless and until terminated by the Supplier or the Client. The Client may only terminate these Terms of Use by notifying the Supplier that the Client no longer wishes to use the Supplier’s Services.

If in the Supplier’s sole judgment the Client fails, or the Supplier suspects that the Client has failed, to comply with any term or provision of these Terms of Use, the Supplier also may terminate this agreement at any time without notice and the Client will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny the Client access to the Supplier’s Services (or any part thereof). 

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